Hello!
I'm Paul and I provide personalized tech support services to those in need. I do in-home and in-office support, as well as remote/virtual support, and I offer a wide range of services tailored to your specific needs. With free virtual and phone consultations, I can easily get a good understanding of what you need and explain how I can help. I proudly serve Calgary and surrounding areas.
My overall goal is to empower individuals of all ages and abilities to confidently navigate the ever-evolving world of technology through personalized, compassionate, and accessible 1-on-1 support.
Learn to use computers, tablets, and smartphones (like iPhones and Androids).
Stay safe online with training on password management, avoiding scams, and more.
Connect with family and friends using FaceTime, Zoom, or Google Meet.
Use social media like Facebook, Instagram, and Twitter responsibly.
Get help setting up devices like smartphones, tablets, and computers.
Get personalized advice on tech purchases and solutions within your budget.
Keep your devices safe with cybersecurity tips and ongoing support.
Learn everyday tech skills like online banking and shopping.
Get help setting up and using assistive technology for people with disabilities.
Install and update software applications on any your devices.
Get help with any hardware like printers, scanners, and more.
Troubleshoot all common tech issues with step-by-step instructions.
Keep all your devices running smoothly with routine maintenance.
Get assistance with smart home devices, internet browsing, streaming, and more.
Get help with data backup solutions for your files.
Comprehensive support for any and all of your devices!
If you're not sure if I can help, I'd love to hear from you!
Click here to contact me or schedule a free consultation
Personalized and Consistent Support
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Dedicated Tech Specialist: All sessions will be with me (Paul), ensuring consistent support and building relationships and trust over time.
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Tailored Learning: Sessions are customized to your specific needs, learning pace, and taking into account any and all concerns you may have.
Accessible and Flexible Service
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Convenient On-Site Support: I eliminate travel barriers by offering support in the comfort of your own home or workplace.
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Financial Accessibility: I do not want financial access to be a barrier to learning and using technology, so I offer flexible payment options.
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Honest and Transparent Advice: I offer honest, up front, and trustworthy advice based on my understanding of each situation. I'm confident in my abilities to address a wide range of tech needs, but I can also offer advice and recommendations for highly specialized situations.
Client-Centered Approach
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Empathy and Patience: I will create a safe and encouraging environment with patience and understanding.
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Demystifying Technology: I can explain technical concepts clearly and patiently, fostering a non-judgmental environment conducive to learning.
Commitment to Continuous Learning
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Lifelong Learning: I am dedicated to continuous learning, ensuring I stay up-to-date with the latest technology trends and advancements.
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Adaptable Expertise: This ongoing commitment allows me to adapt my services and knowledge to meet your evolving technological needs.
Testimonials
"I hired Paul to unscramble my desktop computer. It is an older model, Apple that I inherited from my father after his passing. Paul cleaned up old files, set up a short cut for my email and gave me a lesson on transferring music files to my iPod. He is thorough, explains things clearly, is polite and knows his stuff. Highly recommended."
- Cathy
"Paul was excellent! Very helpful and patient. He is highly knowledgeable and was able to help me with installing hard drive upgrades, data transfers, and explaining how to maintain my PC. He arrived on time with a smile on his face. I will definitely use Paul's services again in the future!"
- Jeff
"Paul has been an incredible help with all my tech needs. From setting up my computer to troubleshooting software issues, issues with my TV and speakers and everything in between, he's been patient, knowledgeable, and always there when I need him. He's not just a tech wizard; he's also incredibly caring and dedicated to making sure his clients feel confident with their technology. I can't recommend him enough."
- Carolyn
"Whenever I have a problem or question regarding some technology on my computer or cell phone, I contact PAUL. He’s my ‘techy’ go-to-guy. He’s transferred data from my computer to an external drive, purged Windows, and then reloaded Windows. Besides fixing problems, he’s shown me how to do perform all sorts of tasks related to my cell including uploading photos and videos to my computer. He’s given me confidence in my own technical abilities and does not make me feel like I’m stupid. No question is too trivial or difficult. What I like most of all is that Paul is not someone I just talk to on the phone for support since he’ll come to my home which is super convenient. Basically he’s ‘on-call’ whenever I need him. I can honestly say that Paul is very patient and enjoys helping people especially when dealing with technology."
- Dixie H.